We inform our valued consumers who buy goods through our website www.petrainer.rs next:

1. A description of all our items as well as instructions for use can be found on our website at www.petrainer.rs
2. According to the Consumer Protection Act, buying through the sales website www.petrainer.rs is considered to be distance selling.
3. The selling price of the goods is indicated for each item with VAT included.
4. Delivery service free of charge for orders over 1,900 rsd
5. We deliver the purchased goods within 1-5 business days by courier
6. If you register with our website, your basic information will be used solely for the purpose of delivering the product.
7. That the consumer assumes the obligation to pay the ordered goods when creating the purchase order
8. That the consumer can pay the goods by cash on delivery and by direct payment at
us bank account 340-11012556-74 (Erste Bank)
9. In case the ordered product is no longer available we will offer a replacement for that product.